![]() After inputting your login information, Duo requires you to approve the login via a Duo Push notification to the Duo Mobile app, phone call or passcode.ĭuo does not replace or require you to change your username and password. When logging in to an application that is protected by Duo, you will still enter your username and password. This prevents anyone but you from accessing your account, even if they know your password. Two-factor authentication enhances the security of your account by using a secondary device to verify your identity. Over 90% of breaches today involve compromised usernames and passwords. Login credentials are more valuable than ever and are increasingly easy to compromise. Why do we need two-factor authentication? Watch this Shippensburg University Duo training video that offers an introduction to Duo, plus instructions for how to enroll your device or phone number. ![]() ![]() What is Duo, what is two-factor authentication, and why do we need it? Enter your Ship email address and password at the login screen.Enter your full e-mail address and tap on Add Account.Tap on Add Email Account from the options that appear.STEP 2: Re-add your account to Outlook Mobile Tap on your Ship account (should be listed as "Exchange").Tap on the Settings gear icon on the bottom-left.Tap the Home button in the upper-left corner of the screen.Open the Outlook mobile app on your device.STEP 1: Remove your existing account from Outlook Mobile If mail is not successfully synchronizing, try following the instructions below: It may prompt you to accept a Duo approval on your device the first time you connect. If you downloaded the built-in mail and calendar apps, please see instructions in the appropriate section instead.Īfter Duo is enabled on your account in Office 365, the Outlook Mobile app should continue to synchronize mail automatically. NOTE: Please follow these instructions IF you are using the Microsoft Outlook Mobile app on your iOS or Android device. Instructions for setting up the Microsoft Outlook app are below. IF you are unable to successfully set up your account, please try downloading the Microsoft Outlook app from the Google Play store on your device. Within a few minutes, e-mail should begin to appear in the Email app on your device, and you should be able to successfully send and receive messages. Follow any additional prompts you may get for security or device permissions, sync settings, and more.Enter your full Ship email address and password when prompted.Tap on your Ship account in the list (may be listed as "Exchange" or "Work"). ![]() ![]() Select General (if you see a tabbed or sectioned interface).If you downloaded the Outlook Mobile app, please see instructions in that section instead. NOTE: Please follow these instructions IF you are using the built-in e-mail/calendar apps on your Android device. Within a few minutes, email should begin to appear in the Mail app on your device, and you should be able to successfully send and receive messages. Choose the services you want to sync to your device.Enter your Ship e-mail address and password at the login screen.Enter your Ship e-mail address and password.Go to Mail > Accounts and tap on your Ship account (may be listed as "Exchange" or "Work").If you downloaded the Outlook Mobile App, please see instructions in that section below instead.Īfter Duo is enabled for your account on Office 365, you may have to re-add your account to your device to begin synchronizing mail again. NOTE: Please follow these instructions IF you are using the built-in Mail/Calendar apps in iOS. ![]()
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